Samsung's problem seems to be still not resolved after a few days of silence here we hear again a case of the Galaxy Note 7 explosion in China. When does this story finally end?
This is the first case of explosion of the Galaxy Note 7 in China
Cases of explosions of the Galaxy Note 7 were quite numerous in South Korea and the United States but in other countries as the smartphone was not yet available in these no cases have been identified .
Today we heard that a Galaxy Note 7 exploded in China, we can see by this that the battery problem has not been solved by the South Korean giant. As a reminder, the US Samsung had to recall one million Galaxy Note 7, in South Korea the number of recalled product should also be numerous. To solve the problem Samsung has postponed the marketing of its smartphone in the month of October on its territory and in November in the other countries. In China, sales have never been suspended or Samsung has already requested its customers to return 2.5 million copies because of defective batteries. The recall in China was not considered by the dealers who have always continued to sell the product.
Samsung has promised compensation to the victim
In the month of September, the South Korean giant has conducted an investigation after hearing the case of Galaxy Note 7 explosions purchased on the internet in China. According to our colleagues from Bloomberg, the problem came from an external heat source. Another case of explosion was reported this week, a Chinese user named Hui who was the victim, it appears the laptop of the victim is also party with fire. The South Korean giant has promised the victim a refund as well as compensation for his laptop as long as it gives him the damaged smartphone. If Samsung wanted to make the Galaxy Note 7 the most powerful device to compete with the iPhone 7, the firm was totally disappointed that the smartphone was reported.
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